At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.

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Working at NTT

JOB SUMMARY:
A Senior Engineer to focus on all things Microsoft with a few customer applications. Supporting a wide variety of customers and environments. These environments can range from 1000+ servers to 5 servers which provided a wide range of opportunities.

ESSENTIAL FUNCTIONS:
Extensive experience supporting, administering, and troubleshooting Office 365 solutions using Microsoft best practices
Extensive experience supporting, administering, and troubleshooting Azure environments using Microsoft best practices
Extensive experience supporting, administering, and troubleshooting the following Microsoft technologies at an enterprise scale (Active Directory, Enterprise CA, GPOs, Exchange including O365)
Responsible for maintaining and troubleshooting OS and software deployment through Endpoint Configuration Management/SCCM
Identify and implement areas of improvement in architecture, implementations, support processes and administration tools
Providing escalation support and mentoring to junior engineers
Manage and troubleshooting multiple high availability solutions
Drive continuous proactive maintenance, auditing, and monitoring of our customers Microsoft environments
Working with other infrastructure teams as well as non-infrastructure teams throughout organization on tasks
Providing assessments of Microsoft technologies and provide recommendations and optimizations
Responsible for maintaining and troubleshooting supported end user application server issues
Thorough technical writing skills with support documentation and procedures
Ability to communicate orally and written effectively with leadership and customers
Following thorough ITIL best practices
Participate in weekly on call rotation

Leadership and Team Focus

Challenges others to develop as leaders while serving as a role model and mentor.
Remains on the forefront of emerging industry practices and technologies.
Provides recommendations on changes and design enhancements to improve reliability, security, processes, and performance.
Takes responsibility for meeting commitments; desire to succeed and has a history of meeting solutions by deadline.
Builds respectful relationships with team members; consistently acknowledges and appreciates each member’s contributions.
Effectively utilizes each team member to his/her fullest potential; motivates team to work together in the most efficient manner.
Provides quality customer service; ensures an understanding between customer and NTT to deliver workable solutions.
Keeps track of lessons learned and shares those lessons with team members.
Mitigates team conflict and communication problems; provides information that ensures interest and understanding.
Promotes innovation, creativity, and effectiveness, always striving for continuous improvement.
Grows professionally and personally; eager to acquire new knowledge while promoting NTT’s values and culture.

QUALIFICATIONS:
Bachelors degree in Computer Science/Information Systems or equivalent
10+ years experience with Windows Servers
10+ years experience in managing Microsoft Systems in a 24×7 environment
3+ years experience managing Azure Environments.
Microsoft Certification or equivalent preferred.
Extensive knowledge of Windows Server operating systems (Windows 2012, 2016, 2019), performance monitoring and tuning
Strong understanding of Microsoft Exchange and Office 365
Strong understanding and experience of Active Directory and Group Policies
Strong knowledge and understanding scripting such as Powershell
Strong leadership skills to effectively mentor and lead junior level engineers
Strong analytical and creative problem solving skills for design, creation and testing of complex systems
Strong understanding of architecture principles
Strong written and verbal communication skills
Strong organization skills to interact with customers to prioritize work and lead complex projects
Ability to work independently and as part of a team

What will make you a good fit for the role?

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.